One diagnostic. Three commitment levels. No retainer at any of them.
Every plan begins with the same 50-factor manual audit, the same Trust Signal Score on the same published scale, and the same 30-minute review call. What changes between tiers is how far we accompany you after the report exists. Choose the level that fits the engagement, not the budget that fits the agency.
- Manual review of 50 trust factors across backlinks, content authority, technical integrity, behavioural signals, and brand presence
- Trust Signal Score from 0 to 100 on the published five-band scale
- Written diagnosis with a prioritized action list, in plain English
- 30-minute review call with Marc to walk through findings
- Delivered in 5 business days
- Refund guarantee (see below)
- Everything in Trust Signal Diagnostic
- Competitor benchmark — Trust Signal Score for three direct competitors, with the gaps and opportunities they expose
- 90-day implementation roadmap with sequenced action steps
- Estimated impact projection per recommendation
- 60-minute follow-up call 30 days after delivery
- Delivered in 7 business days
- Refund guarantee (see below)
- Everything in Diagnostic + Roadmap
- 90 days of done-with-you implementation support
- Weekly 30-minute working sessions for the duration
- Technical review of changes before publishing
- Final Trust Signal Score recalculation at the 90-day mark, on the same scale, by the same hand
- Refund guarantee (see below)
Four constants. Across all three tiers.
Manual senior review.
Conducted by Marc personally. No automated crawl with the brand swapped in.
The same published scale.
Your Trust Signal Score is plotted against the same five-band reference every audit uses.
A written report you own.
Plain English throughout. Yours to keep, share, or hand off to any developer.
Fixed price. No retainer.
You pay once, on order. There is no monthly minimum or recurring charge waiting after.
If the report you receive does not match what is described on this page — if it is automated rather than manual, if the findings are technical warnings rather than commercial actions, if the language is industry jargon rather than plain English — write to me within seven days of delivery and the refund is automatic. You keep the report. I have written this clause into every contract for thirty years. It has been invoked four times. It has been refused zero.
What clients ask before they order.
What happens after I place the order?
Within one business day, you receive a secure form requesting read-only access to Google Analytics and Search Console. Once access is granted, the diagnostic begins. Five to seven business days later, depending on the tier, you receive the written report. The review call is scheduled within forty-eight hours of delivery. Nothing happens that you do not see.
Why is there no monthly retainer or subscription option?
Because the diagnostic is a finite piece of work that produces a finite deliverable. Subscriptions in this category exist primarily to lock in recurring revenue on the agency side, not to deliver recurring value on the client side. The Trust Signal Diagnostic is priced for what it is — a senior-reviewed audit — and ends when the report exists. If you want help implementing it afterward, that is a separate engagement at the Diagnostic + Implementation tier, also paid once.
Can I upgrade between tiers?
Yes. If you order the Diagnostic and decide within fourteen days of delivery that you want the Roadmap or Implementation support, you pay only the price difference. The diagnostic work does not need to be redone. The upgrade window exists because the right tier is sometimes only clear after you have read the report.
What does "done-with-you implementation support" mean in practice?
Weekly 30-minute working sessions for ninety days, during which we work through the roadmap together. Marc reviews any technical changes before they go live and advises on prioritization week by week. Your team or your developer does the actual implementation. The support exists to make sure no recommendation is misinterpreted in execution and no momentum is lost between calls.
Do you discount for multiple sites, agency partnerships, or volume?
Multi-site engagements at three or more domains receive a per-domain rate. Agencies looking to white-label the diagnostic for their own client base have a separate arrangement. Both are quoted on request — neither has a published rate, because both depend on what is in scope. Write to marc@trustsignalpro.eu with the question and you receive a written response within two business days.
What is the refund policy?
The written guarantee above is the refund policy. If the deliverable does not match what is described on this page, you write to Marc within seven days of delivery, the refund is automatic, and you keep the report. There is no form to fill out, no review board, and no clause hidden in the fine print. The guarantee is the fine print.
Still deciding which tier fits? Ask before you order.
Fifteen minutes on the phone with Marc, at no cost, with no commitment, to walk through your situation and identify whether the diagnostic is the right move at all. Sometimes it is not. The honest answer to that question is the first thing you would buy if you could.